About Us
Latest Projects
In Print
Contact Us
VIP Links

Join our mailing list


Newsletter Archive


Accessing our expertise and linking into what others say about us.

Museums Victoria

Highly honed facilitation skills energised MV women who attended the exceptional PRIORITY ONE TRAINING One-Day program ‘lifeMoves® Women successfully navigating the Leadership pathway’ on Women’s International Day March 2017. 

MV women including Senior Managers were fully engaged in open, invigorating and candid discussion enhancing the value of the program through sharing their personal leadership pathway experiences and achievements. They revelled in a variety of activities and exercises that challenged thinking and established progressive actions. Essential leadership skills and behaviours were put into practise.

The outcome of this highly positive and productive day: all MV women shared their intended actions in pursuit of their Leadership pathway.

Without doubt we would recommend PRIORITY ONE TRAINING as an extremely professional training organisation and look forward to partnering with them in the future.

Jillian Houston
Organisation Development and Workforce Planning Manager
Human Resources
Museums Victoria

The Victorian Government Reporting Service

PRIORITY ONE TRAINING bring an energy and enthusiasm to their training that is unparalleled.
They became genuine partners in the delivery of the training that engaged a diverse group of staff from across the organisation ensuring that the objectives of management and the participants were central in the program development.

The techniques used have led to a wide range of benefits for all participants that have helped to reshape and refocus the notion of customer service and dealing with difficult people.

At all times staff felt like they had ownership over the program developed and outcomes achieved.

Andrew Waugh-Young
Jurisdiction Engagement Manager

Supreme Court of Victoria

PRIORITY ONE TRAINING delivered Dealing with Difficult Client training to a range of staff at the Supreme Court.  The training delivered received very positive feedback from participants in terms of training delivery and relevance to the workplace.  

PRIORITY ONE TRAINING proved to be highly professional and met the expectations of the Supreme Court.

Maree Laskaris
Human Resources Advisor – Human Resources Services

Arnold Bloch Leibler

Graduates and Junior Lawyers enjoyed participation in a range of resourceful and highly relevant activities to develop skills and behaviours for personal Well-Being.
The content of the PRIORITY ONE TRAINING program ‘Thrive & Survive – Be In Control™’ was tailored and highly appropriate. Discussion and the sharing of ideas for self-management were key to the success of the program.
PRIORITY ONE TRAINING’s experience and expertise is appreciated and I look forward to working with them again in building the firm’s commitment to a work environment that promotes and supports personal Well-Being.

Clare Pickard
Learning and Development Manager

We have had the opportunity to work with PRIORITY ONE TRAINING on several occasions over the last couple of years.

As part of our well being campaign, we ran Thrive and Survive - Be in Control™

POT consulted on the required outcomes and were flexible in ensuring our needs/objectives were met and delivered a positive learning experience.

Participants rated the program timing as suitable and were willing to recommend the program to others.  

Johanna Ortiz
P&C Business Partner | People & Culture  | Corporate Services

Museum Victoria

PRIORITY ONE TRAINING has very successfully conducted behavioural interview training at Museum Victoria (MV) since 2008.  The feedback from two recent One-Day programs has, as in the past, been outstanding. Participants benefited from the expert subject knowledge of PRIORITY ONE TRAINING together with the highly engaging delivery style.  The program is fully tailored to MV recruitment and panel selection processes and skill practice uses MV Role Statements. PRIORITY ONE TRAINING has been highly professional in their interactions with Management, Staff and program participants. We look forward to continuing our excellent partnership with PRIORITY ONE TRAINING. 

Jillian Houston
Organisational Development and Workforce Planning Manager– Museum Victoria
Human Resources

Department of Justice Victoria

PRIORITY ONE TRAINING delivered a professional and engaging program for the team, who are working in a challenging, change environment.

The  ‘Resilience - Ready…Set…Go™’ training certainly exceeded expectations, and we thought it really hit the mark.

Participation was great and people were receptive.  

Gillian Rosenkotter
Learning and Development Adviser
Human Resources
Jurisdiction Services

Smyth & Co in association with RPC

Can I thank you firstly for the training PRIORITY ONE TRAINING delivered.  Feedback was excellent across the board for both programs – Managing Time and Winning Presentations -The Edge. 
The presentation skills program was interesting – and having spoken to people they all said at first they were a bit thrown as it was different to anything they have ever done but they all came out raving and extremely positive. 

We look forward to working with PRIORITY ONE TRAINING again and would most assuredly recommend the professionalism of style and substance of PRIORITY ONE TRAINING.

Kate Gregg
Head of HR, Asia

Pinsent Masons

Many thanks to PRIORITY ONE TRAINING for delivering their excellent session, WINNING PRESENTATIONS – THE EDGE; some real benefits and new angles.  

The session was dynamic and fast paced and  had us all contributing and learning.  Above all it was fun, interactive and memorable and I have no hesitation recommending PRIORITY ONE TRAINING.

Peter Clayton
Partner, Hong Kong
Pinsent Masons

Mourant Ozannes

On behalf of the office thank you very much for your time and thoughts.  Winning Presentations-The Edge was thought provoking and it was useful to make time to concentrate on enhancing our presentation skills.

Our Partners and Senior Associates have gained confidence and ideas to consider new ways to approach what is often regarded as a difficult area.

I would recommend PRIORITY ONE TRAINING.

Paul Christopher
Managing Partner, Hong Kong
Mourant Ozannes


Our expectations were achieved when we engaged PRIORITY ONE TRAINING to tailor and deliver their training programme, Winning Presentations – The Edge, to our Partners, Associates and the Trainee Solicitors. 

The feedback from the participants confirmed the development of new and creative presentation skills and the enhancement of existing skills that are appropriate to their specific presentation needs.  The entire group was engaged in skill instruction, practise and rehearsal in an interactive and enjoyable training environment. 

The impact has been highly positive. 

We would recommend PRIORITY ONE TRAINING.

Ava Lam
Graduate Recruitment & Professional Development Manager
Hong Kong

back to top

All Options

The core values that guide All Options are Together, Quality, Speed, Smart, Result Driven.

PRIORITY ONE TRAINING, through extensive consultation, created a fully tailored Leadership program ‘Leading for Excellence - The All Options Way’ which completely embraced the All Options core values.

PRIORITY ONE TRAINING fully engaged our Managers when conducting the Leadership program which achieved not only our stated objectives but made the learning fun.

Excellent feedback from our Managers.

We would certainly recommend PRIORITY ONE TRAINING as holding the key to people development.

Many Thanks

Lani Bautista
HR Manager
All Options Hong Kong

Janus Capital Asia Limited

PRIORITY ONE TRAINING provided our organisation with exactly the right amount of support and guidance to successfully develop and deliver a communication-focused training program for our employees.

In the Hong Kong market it's extremely difficult to find training providers who offer relevant, professional training courses that can be customised to suit the varying, and sometimes complex, needs of a diverse workforce. With Judy Newgreen's expertise and fabulous approach we were able to offer our employees a valuable training opportunity which raised their awareness and exposed them to new skills.

Thank you


back to top

Allen & Overy

This is the first time that we have PRIORITY ONE TRAINING to conduct the 'Dealing with Difficult People' training in our law office for support staff.  The participants generally found it really useful and inspirational.  They have learned practical skills to deal with people.  The learning process is highly interactive and fun.  The trainer, Judy Newgreen, is very experienced and conduct the training in a very professional manner.  She used various tools and stimulating techniques to conduct the training.  She also used examples to illustrate and give the participants lots of tips and step by step guide.  The participants found it easy to remember and understand

I would recommend PRIORITY ONE TRAINING as a very professional training organization.

Vivian Li
Assistant Training & Development Manager
Allen & Overy Hong Kong

back to top

Meydan and Dubai Racing Club

I would like to take this opportunity to thank PRIORITY ONE TRAINING for the excellent ‘Success Solutions - Getting Your Team Involved’ workshops run for Meydan and Dubai Racing Club.

We are also delighted to be the first enterprise in Dubai and the broader Middle East to partner with PRIORITY ONE TRAINING and hope this paves the way for a long and successful association with the region.

We received very positive feedback from the workshop participants, a copy which is attached for your reference. This clearly reflects our initial belief that the training will bring mutual benefit to the business and the individuals.

I very much look forward to partnering with PRIORITY ONE TRAINING on further initiatives in the near future.

Victor Birman
Human Resources Director
Meydan LLC Dubai

back to top

DLA Piper Hong Kong

PRIORITY ONE TRAINING created an excellent leadership program.  The session was tailored to suit our specific needs and the interactive style ensured that all participants were fully engaged and the objectives of the training session achieved.

PRIORITY ONE TRAINING also conducted "Winning Presentations - The Edge" for our lawyers and support professionals. This programme offered a very motivating environment encouraging delegates to enhance their presentation skills.

Thank you for your highly professional services. We look forward to working with you again.

Christopher Clarke
Managing Partner
DLA Piper Hong Kong

back to top

McDonald's Corporation Hong Kong

Thank you PRIORITY ONE TRAINING for specifically tailoring a two-day advanced program entitled ‘Building my Success’ for the McDonald’s Asia/Pacific/Middle East/Africa Internal Auditors based in Hong Kong.

The communication concepts were fully explained through demonstration, with the learning process highly interactive and fun.

Most importantly the program achieved the agreed objectives.

I would highly recommend PRIORITY ONE TRAINING as a very professional training organization.

Michelle Mui
McDonald's Corporation
Internal Audit Manager

back to top

Jack Morton Worldwide

PRIORITY ONE TRAINING fully achieved all our agreed training objectives in delivering the tailored program ‘Giving Constructive Feedback’ to the Managers at Jack Morton.

PRIORITY ONE TRAINING was highly responsive to the specific needs of individual Managers, who were fully involved over the length of the five hour program, discussing, role-playing and rehearsing the skills of giving constructive feedback.

The learning process was highly interactive and fun

I would most certainly recommend PRIORITY ONE TRAINING as an extremely professional training organisation.

Tim Scott
Finance Director
Jack Morton Worldwide

back to top


PRIORITY ONE TRAINING captured the full attention and participation of GHD Managers with a short, sharp, introductory lifeMoves® session that was thought-provoking, well-paced and fun.  Work-life balance issues and behaviours were shared by Managers, highlighting opportunities for working flexibly.
GHD Graduates enjoyed one of four engaging, ‘Develop Your Career’ training programs.  Energy and high interest was generated as they interacted in a social setting to reflect on their careers, share ideas for working flexibly and rehearse the skills and behaviours of networking for career development.  Our Graduates responded very well to the training style which was focused on their needs, delivered strategies and skills for practical application and gave them the opportunity to have fun learning more about their colleagues.
PRIORITY ONE TRAINING achieved our objectives and responded in a highly professional manner to our specific training needs.

Julie Hartmann
People Manager, VOC

back to top

Janus Capital Asia Limited

The Janus Capital Directors, in partnership with PRIORITY ONE TRAINING, shared enthusiasm and purpose to achieve valuable outcomes.

It really was a fruitful day and a successful week in Singapore for us, thanks to your fantastic coaching and upfront remarks in how our team members can learn and improve together. 

Please accept our heartfelt thanks again as we believe that your input via this one day program will have a compelling effect towards our cohesive team work and business strategy and indeed be beneficial to our career development.

We look forward to determining other areas where we can work together and seeing you again soon.  Let me also take this opportunity to wish you all the best and continued success for PRIORITY ONE TRAINING!


back to top

PRIORITY ONE TRAINING specifically tailored ‘Be Assertive’ for Skadden as two sequential workshops conducted in our Hong Kong office. Our lawyers were able attend one or both workshops, which was well suited to their individual training needs and time availability. 

All the agreed training outcomes were achieved as the lawyers worked together, focusing on skill-practice and delivering assertive responses to particular situations they each experience. 

I commend PRIORITY ONE TRAINING on their professional and friendly approach and look forward to working with PRIORITY ONE TRAINING again.

Mary T. Schaus
Regional Training Administrator
Skadden, Arps, Slate, Meagher & Flom

back to top

Allen & Gledhill

Allen & Gledhill recently engaged PRIORITY ONE TRAINING to facilitate a workshop for 70 of our Partners at their annual retreat held in Penang.

It was a complex brief and PRIORITY ONE TRAINING rose to the challenge and reinvigorated the firm’s focus on their Core Values and the need to put them into action.

The feedback from the partners was extremely positive and PRIORITY ONE TRAINING succeeded in getting their attention and actively engaging them in the workshop session.

This workshop is just the beginning of a larger program of training that we hope to do with PRIORITY ONE TRAINING.

We recommend PRIORITY ONE TRAINING highly and the work done so far has been appreciated at all levels of the firm!!!

Elizabeth Cuming
Marketing Communications Manager
Allen & Gledhill

back to top

Squadron Capital

Team retreat at the Macau Tower, Macau - 'Teamwork@Work'

Thanks to PRIORITY ONE TRAINING for helping Squadron Capital with our team building efforts.  

The program Teamwork@Work was fully tailored to our requirements.

Professionally conducted by Ian, team members participated in a range of creative, practical and focused activities.  

A highly interactive and fun day drew us closer together and reinforced commitment to working as a team.

We got a lot out of the training and feel we will soon be reaping the benefits.

We look forward to working with PRIORITY ONE TRAINING again in the future.

David G Pierce
Chief Executive Officer
Squadron Capital Advisors Limited
Hong Kong

back to top

Baker & McKenzie

Baker & McKenzie/Wong & Partners Kuala Lumpur
PD Retreat at Putrajaya Shangri-La 'Winning Presentations - The Edge'

Thank you PRIORITY ONE TRAINING for such an exciting, stimulating and fun packed afternoon on day one of our Retreat

The tailored Winning Presentations - The Edge Program created a highly motivating environment in which our 32 lawyers enthusiastically participated in a number of specific activities designed to learn the skills and techniques of presenting.

The feedback received was highly complimentary.

I would certainly recommend PRIORITY ONE TRAINING as a dynamic training company that delivers on agreed outcomes

Danielle Quinell
Professional Development Manager
Baker & McKenzie.Wong & Leow

back to top

The comment 'practical & provocative' offered by one of our lawyers is indicative of the high value gained from the training program Winning Presentations - The Edge.

Skills and techniques were developed through a challenging participative process focussed on individual needs, complemented by our senior lawyers sharing their 'presenting' experiences.

PRIORITY ONE TRAINING is totally professional and we would highly recommend their training services. We look forward to working with you again

David Smyth, Partner, Barlow Lyde & Gilbert Hong Kong,
International Law Firm

back to top

Thank you for designing and delivering the program 'Marketing the Kennedys Image' which very effectively linked presenting, marketing and networking as a pathway to promote and differentiate Kennedys.

Our Lawyers were high in praise of the interactive nature of the PRIORITY ONE TRAINING program which provided an excellent mix of theory and practice.

To my mind the greatest testimonial service providers like Kennedys and PRIORITY ONE TRAINING have is that people come back to us again and again!

We would highly recommend PRIORITY ONE TRAINING and look forward to once again engaging your professional services.

Richard Bates, Partner, Kennedys Hong Kong,

back to top

The 'Dealing with Difficult People' training program that PRIORITY ONE TRAINING tailored for Heller Ehrman provided a comprehensive framework and practical solutions to deal with difficult people in appropriate and effective ways.

The interactive training style promoted high interest, and drawing on the experiences of Heller Ehrman lawyers for discussion and strategy rehearsal had everyone fully involved.

PRIORITY ONE TRAINING brings a different and highly professional dynamic to training.

Heller Ehrman would most certainly recommend PRIORITY ONE TRAINING and we look forward to working with you again on other people development programs.

Doris Ng, Regional Human Resources Manager, Heller Ehrman Hong Kong,
Solicitors and International Lawyers

back to top

On behalf of Reebok China Product Development I would like to express my thanks for the 4 "Train the Trainer" courses you have given to Reebok managers over the past 3 months. Your fun and interactive approach is a refreshing change to the normal "sit and listen" formats generally offered by Human Resources training consultants

Below I've included just some of the comments we have received as feedback from the course participants

Learning by doing it. Great experience!!
Eye opening
Excellent tool for us
Very exciting and illuminating

I appreciate all your help in elevating Reebok's managers to the next level and look forward to working with you and Priority One in the future

Gary Kirby, Development Director
Reebok South China

back to top

Enthusiastically facilitated ….. the most important message from the day was that if you want different results - start doing things differently ….the workshops were a valuable investment in further developing the team

Rod Manning, Business Continuity Planning Coordinator

back to top

PRIORITY ONE TRAINING worked closely with me and our team manager to tailor a two (2) half day teambuilding program for eight staff and managers.

This included the administration of the Myer Briggs Type Indicator (MBTI®) which was conducted in a highly professional manner.

The program delivery was well-balanced and addressed specific team issues.  The sessions were efficiently managed and the participants enjoyed the highly interactive and fun format.

As a result an action plan for behavioural change was developed and the team dynamics have improved.

We look forward to working again with PRIORITY ONE TRAINING.   

Kristy Hall
Recruitment & Training Coordinator

back to top

PRIORITY ONE TRAINING developed, designed and conducted to VMIA specification, 7 X 3 hour compliance workshops entitled ‘Employee Essentials’ for approximately 100 managers and staff. 

The highly interactive workshops promoted discussion and the sharing of expertise and knowledge on particular legislation under the Public Administration Act 2004 and the VMIA related policies. The VMIA values and the Public Sector Code of Conduct supported the legislation and policies in a behavioural context.

The workshops very much stimulated thinking as what can be done by each and every person, relevant to their particular VMIA role, to comply with the legislation.

 We chose PRIORITY ONE TRAINING based on recommendation. PRIORITY ONE TRAINING has an excellent background in working with a number of State Government Departments and Statutory Bodies

We would certainly recommend PRIORITY ONE TRAINING and look forward to partnering again in the near future

Peter Heard
Manager Risk & Compliance
Victorian Managed Insurance Authority

back to top

On behalf of the Building and Plumbing Industry Commission we would like to take this opportunity to thank you for the delivery of the Commissions workshops introducing “Our Values”.  

Your presentation helped to reinforce the set of values.  And to define how we should conduct ourselves when representing the Commission and performing our duties.  Your workshops helped show employees the need to be thoroughly aware of the Commission s Values, and why they exist and also how they are best demonstrated within the workplace.

This was all done through your practical examples and interactive presentation style.  Your sensitive yet pragmatic approach, contributed to the overall success of the workshops, and was well received. 

Thank you, in taking the time to understand our values, and familiarise yourself with our industry.

I look forward to working with you again…..”  

Muriel Marczynski
A/General Manager Corporate Services
Building Commission / Plumbing Industry Commission

back to top

PRIORITY ONE TRAINING tailored a one-day leadership program to the specific training needs of our Partners and Managers.  The McLean Delmo Values underpinned the content, and the skills and behaviours that we identify as critical to our success, were delivered in a highly engaging training environment. The feedback was excellent.

Thanks for the great workshops.  I look forward to more in the future.

Maree Lawrence
Manager Human Resources
McLean Delmo Accountants & Business Advisors

SES expectations and objectives were fully achieved. Thank you PRIORITY ONE TRAINING for your highly interactive, dynamic and different approach to training.

Participant feedback has been excellent, reflecting a great mix of practical application and theory. Most important was the tailoring to the specific needs of each of the participants.

SES is looking forward to the next program and I would certainly recommend PRIORITY ONE TRAINING

Loretta Orsini
Manager Training
State Training Section

back to top

The feedback has been fantastic

Jennifer Gibbons, General Manager, Human Resources

back to top

Thankyou for your superb presenting skills, they were enjoyed by everybody including myself That was the best reception of a CPD course (Winning Presentations - the Edge) I have attended and the most interesting

Jason Sinclair, Senior Conference Manager

Thank you for hosting the seminar for LexisNexis Butterworths entitled 'Winning Presentations - The Edge' dated 30 July`04. It has been a Great Success and enjoyed by all the participants. The evaluations for the course were highly complimentary with participants appreciating the interactive style of the presentation and your excellent delivery. It is clear that they found your talk very practical, useful and exceeded their expectations

I Agreed - You – Priority One Training – Hold The Key!

Yvonne Sho, Conference Manager

back to top

Thanks for conducting the " Make a Difference-Be Creative" workshop for our members. It is a fantastic workshop and the response is well received. This is such a great success. A unique style, an exciting format and most importantly the participants take with them creative strategies and techniques which have practical workplace application. Your enthusiasm in the workshop is also highly praised

We look forward to once again partnering with Priority One Training to present vibrant training programs for our members

Louisa Lee, Manager Training & Development

back to top

Tailors courses to an organizations specific needs, with particular emphasis on business strategy and organizational vision and values… I have no hesitation in recommending PRIORITY ONE as an exceptional training provider

Leanne Peterson, Australian Training Manager, Fee for Service

back to top

PRIORITY ONE presented a flare that was incredibly well received from some very ‘tough’critics ……your facilitation of the programs (Be Creative) over the two days of our conference not only emphasized potential ideas but introduced a new wave of enthusiasm The content was interactive, solid and escalating thinking ‘outside the square. Your forte is that you generate ability for participants to ‘look within’ to develop new skills rather than teach them This truly reflects an edge in training that PRIORITY ONE possesses Congratulations on your unique style and brilliance in training, specifically in the area of ‘Creativity’

Nicki Arnold-Avery, Human Resources Manager

back to top

The best thing about your approach is that you are willing to think outside the square and be that little bit different. I have taken away some invaluable skills, ideas and techniques …. I will be highly recommending you both within and outside Fosters.

Cath Andrew, HR Consultant – Corporate Human Resources

back to top

Thank you for your highly professional and vibrant delivery of the many workshops conducted for Directors, Managers and Staff over the past six months at the Victorian Department of Treasury and Finance The feedback has been extremely positive highlighting your thought provoking style of presentation, your responsiveness to individual needs and your strong ability to facilitate the transfer of skills.

Rachael Perry, Solution Operations

back to top

We are delighted with the final product, and recognise the value of having an experienced trainer design the format and approach of the text as well as contributing significantly to the contents Your enthusiasm for the project, and ability to work in with our requirements in a tandem approach, were greatly appreciated

Gill Oscar, Senior Advisor

back to top

Your dynamic and energising presentation effectively delivered the strategy and ‘the magic of questions- the illumination of the answers’ certainly involved the conference delegates in challenging their patterns of behaviour…….. would most certainly recommend you as a dynamic conference speaker

Chris Laming, Operations Co-Ordinator

back to top

PRIORITY ONE TRAINING has greatly assisted in developing the communication and team building skills within our organisation.  There have been some diverse and challenging groups of participants and they have always shown true professionalism in working with us to achieve the best possible outcomes.

PRIORITY ONE TRAINING is highly experienced, and it shows in their ability to engage the group and manage diverse expectations.  Thanks PRIORITY ONE TRAINING

Gillian Rosenkotter, Senior Human Resources Officer
Learning and Development

back to top

The City of Casey was fortunate to have the services of PRIORITY ONE TRAINING to deliver two 'Dealing with difficult people' courses to Council staff.
...... enthusiasm was evident from our first meeting,...... took time to meet with the course organisers to explain training methods and gain an understanding of the roles of the staff who would be participating in the courses

Course participants were diverse: road maintenance workers, community service staff, administrative and technical officers, making the job quite challenging

The feedback received by the Human Resources Department was positive and included the following comments:

"great and I would recommend this trainer for other courses"
"an excellent and entertaining presenter"
"course was good, trainer was good"
"good and made everyone feel involved'"

I would be happy to consider PRIORITY ONE TRAINING for any future training needs for the City of Casey

Sylvia Siemensma, Human Resources Officer

back to top

PRIORITY ONE TRAINING has regularly conducted 'Effective Presentations' skills training for CFA staff since 2003

The CFA members who have attended the 'Effective Presentations' course have provided the following feedback:

puts people at ease when they would otherwise feel anxious speaking in public forums

creates a relaxed and lively training environment

uses stimulating techniques to generate ideas and encourage active participation

My colleagues and I in the CFA's Professional Development Department have always found PRIORITY ONE TRAINING approaches training with a high level of energy and careful attention to detail

The 'Effective Presentations' training must be delivered to meet specific learning outcomes and assessment requirements. PRIORITY ONE TRAINING meets these requirements in a professional and competent manner and provides accurate and timely records regarding the training outcomes

Penny Dunstan, Consultant Professional Development

back to top



Latest Projects in Australia, Hong Kong/Mainland China and Singapore
© Copyright 2002-2022 | Privacy Policy PRIORITY ONE TRAINING Pty Ltd
Head Office Australia T +61 3 9576 4127
Representative Office Hong Kong