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Communicating For Success
Know What you want to say. Why you want to say it. How you need to say it
Highly successful communication is about channelling the messages we send; and using verbal and non-verbal skills and techniques to say it in a way that influences others and evokes positive reactions.
Communicating for Success - a suite of 3 programs:
Collaborative Communication Collaboration requires curiosity in the unknown.
Program Topics:
- Questions Matter More (than what we say)
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Collaborative Language - verbal and non-verbal
- Collaboration & a Curious Mind
- Advanced Questioning and Listening - strategies & techniques
- Collaborate Across Borders - distant communication (conferencing)
- Six Steps to Collaborative Problem Solving
- Case Study (context specifically designed for the particular team/organisation)
- My Personal Plan to Communicate Collaboratively
One Day Program; Half Day Program; Short 'n' Sharp 2 hour lunch 'n' learn
Say it. Assertively - Confident Team Player Assertive people make great team members.
Program Topics:
- Perception can undermine Assertiveness
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Assertive words and body talk in 'real' workplace situations
- Saying 'No' without blame or offence
- Case Studies (context specifically designed for the particular team/organisation)
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Develop 'My Personal Assertiveness Plan'
Half Day Program; Short 'n' Sharp 2 hour lunch 'n' learn
Communicating for Success Highly effective communication up, down and across the organisation.
Program Topics:
- The 4-Point Communicating for Success Strategy™ - applies to any workplace situation, for all purposes
- Communication Barriers Eliminated
- Communication Modes ( f2f, phone, email)
- Influence Outcomes
- Reach out to any audience
- Complete My Personal Communication Plan
One Day Program; Half Day Program; Short 'n' Sharp 2 hour lunch 'n' learn
Ask Us: We'll handcraft a Short ‘n' Sharp gathering to meet the learning needs of your employees
"great explanation of what assertive means, examples & roleplays are good too", "you have really pulled the rabbit out of the hat with this group", "you have helped us/me realize with a comfortable environment how to work better together", "good energy, very engaging","thanks it was great" "very informative", "the training is informative and full of joy", "I learnt how to be assertive & the importance of being assertive,thanks", "roleplay was particularly useful to illustrate points","I enjoy the training, especially those group activities", "I really learnt something"
Janus Capital Group Hong Kong
"fantastic-relevant to everyone",
"really got the message across", "an informative session", "very interactive-great", "interaction between participants-thank you","strongly recommend this program being rolled out across the organisation at all levels", "a positive step in building confidence", "well linked with ample opportunities to discuss","great facilitator enjoyed how she got the message across"
City of Yarra, Victoria, Australia.
Tailored to Team Leaders and Team Members
Half day program, One day program
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