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IN THE NEWS

Accessing our expertise and linking into what others say about us

Global HR Excellence Awards 2009-10
Taj Lands End Mumbai 12 Feburary 2010

Judy Newgreen Director PRIORITY ONE TRAINING presented with her HR Award

Judy, a speaker on Day One of the World HRD Congress, presented flexibility as a strategy for Talent Management in 2010 and beyond. 'Flexibility - Make the Moves' demonstrated formal and informal flexible work practices through an interactive case study- lifeMoves®

The National Employment Standards come into practice under the (Australian) Federal Government's Fair Work Act, 1 January 2010

The National Employment Standards (Australia) include the right to request flexible working arrangements (limited access) Division 3 - Requests for flexible working arrangements

In our experience in working in Australia and Hong Kong with organisations that promote and support flexible work practices (and research and data collected in particular from the UK) it is most likely that many employees in the federal system will be eager to make a request

see lifeMoves®

Victorian Managed Insurance Authority (VMIA)

PRIORITY ONE TRAINING is currently working with VMIA to roll-out their Flexible Work Arrangements Policy to Directors, Managers and Staff over a series of 3 hour workshops.

Community Business Hong Kong

PRIORITY ONE TRAINING designated as an Advocate Company by Community Business Hong Kong for Work-Life Balance Day,
23 October, 2009

see more information under Advocate Companies

World HRD Congress Mumbai 11-13 February 2010

Judy Newgreen Director of PRIORITY ONE TRAINING will be speaking on the topic 'Flexibility -Make The Moves'

more information

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Strategic Influencing Skills - The Law Society of Hong Kong
conducted 16 October`09

Judy Newgreen Director of PRIORITY ONE TRAINING conducted the PRIORITY ONE TRAINING program 'Strategic Influencing Skills' for lawyers and legal professionals. This is a CPD program and is awarded CPD points

more information

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The Bank of Tokyo-Mitsubishi UFJ, Ltd. - Licence to conduct a PRIORITY ONE TRAINING Program

The 'Value Add' to International Organisations through the PRIORITY ONE TRAINING programs has been clearly recognised with the Bank of Tokyo-Mitsubishi UFJ, Ltd. purchasing under licence the PRIORITY ONE TRAINING Program 'Leadership Essentials - Managing Work, People , Self'

The program is being conducted in 11 locations throughout Asia and translated from English into Japanese, Bahasa and Mandarin

Total support for the programs' implementation is taking place, together with delivery of a tailored 'Train the Trainer' program

Are you considering a licenced training program to satisfy your People Development needs? - 'We Hold The Key' - Head Office + 61 3 9576 4127

see Latest Projects Singapore


Australian Government - Austrade awards Export Grant

PRIORITY ONE TRAINING has been awarded an Export Market Development Grant for the 2008 - 2009 grant year. This is the fifth Export Grant to be awarded to PRIORITY ONE TRAINING

The Grant money will be invested in our Asia expansion program in which we are enthusiastically supported and assisted by Austrade staff throughout Asia

 

Australian Chamber of Commerce Hong Kong

MaryAnn Vale, Head of Human Resources Asia Pacific, RS Components Limited Hong Kong is presented with the mix@six prize by PRIORITY ONE TRAINING Business Development Manager Asia, Jilly Newgreen

The prize is a one-to-one coaching experience based on the fabulously successful PRIORITY ONE TRAINING program " Be FABulously Famous - Networking" valued at HK$7,000.00

The one-to-one coaching experience was actioned by Judy Newgreen Director of PRIORITY ONE TRAINING

PRIORITY ONE TRAINING can be contacted on telephone 852 2817 0419, or by email info@priorityonetraining.com.au

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Community Business Hong Kong

The State of Work-Life Balance in Hong Kong Survey 2007 - A Summary of Research Findings - click here

IMPORTANT

Finding  8
More employees are unhappy at work and the main reason remains poor relationships with supervisors and colleagues

Finding 11
Employers still need to do more to promote work-life balance

Finding 17
Managers are important role models for work-life balance

is a strategy for retaining and attracting highly professional people through managing flexible work practices.

Essentials: Leadership, Values, Flexibility, Choices, Me, are delivered in a training program designed to develop the skills of managers to support and promote flexible work practices through role modelling and open dialogue.

Managers and team members sharing control to manage life moves - for more information

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Australian Chamber of Commerce Hong Kong

“I love the challenges my job presents and I’m well paid for what I do.  However, I often work such long hours that I have very little time for myself.”

Today, as we often hear people lament over having no time for life outside of work, leaders strive to deal with work and life balance issues.

Life is dynamic.  We move to meet its demands, enjoy its pleasures and take up its opportunities.   Life can ‘move’ us or we can choose to take control and direct the moves we make.

We move to meet our particular wants and needs. Taking control of life is about exercising choice, and it is a skill.  You learn the essentials, and build your techniques through practice.

The PRIORITY ONE TRAINING Essentials to control your life moves are:

Leadership

  • How does my behaviour support flexible work arrangements?

Values

  • Are my personal values aligned to the values of my organisation?

Flexibility

  • How do I become more flexible in the way I work? How do I support others?

Choices

  • What conversations do I have about flexible working arrangements?

Me

  • How do I work to attain my goals? How do others work to attain their goals?

Leaders deal best with work and life issues when they model the Essentials of
        

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HR SUMMIT 6 & 7 May 2008 - Singapore

Directors of PRIORITY ONE TRAINING were contracted by Key Media Singapore to present Fun Outcome Focussed Interactive workshops:

Make Training a Dynamic Exhilarating Learning Experience - Ian Newgreen

Managing Performance - Judy Newgreen

For more information

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Australian Government - Austrade awards Export Grant

PRIORITY ONE TRAINING has been awarded a third Export Market Development Grant for the 2006-07 grant year

The grant will be invested in our Asia expansion program in which we are enthusiastically supported and assisted by Austrade staff both in Australia and overseas

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Australian Chamber of Commerce Hong Kong

Thomas Chak of Colliers International Hong Kong is presented with the mix@six prize by PRIORITY ONE TRAINING Business Development Manager Asia, Jilly Newgreen

The prize is a one-to-one coaching experience based on the fabulously successful PRIORITY ONE TRAINING program " Be FABulously Famous - Networking" valued at HK$7,000.00

The one-to-one coaching experience is being actioned by Ian Newgreen Director of PRIORITY ONE TRAINING

PRIORITY ONE TRAINING can be contacted on telephone 852 2817 0419, or by email info@priorityonetraining.com.au

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The New PRIORITY ONE TRAINING program is here

Life is dynamic. We move to meet its demands, take up its opportunities and enjoy its pleasures. At times life moves to challenge what we do and how we feel; we can choose to accept the moves imposed upon us or we can secure our control through exercising choice.

The moves we choose to make are best planned by identifying with our personal needs and values; best actioned in the workplace when managers support and promote flexible work practices

is a training program that develops the skills of managers to support and promote work and life balance through role modelling and open dialogue

Managers and team members sharing control to manage life moves

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Australian Chamber of Commerce Singapore

Ask An Expert
Judy Newgreen Director, PRIORITY ONE TRAINING

Q. What can I do to have more time with my family- more time for me?

A. You are one of the many people who in today's frantic world struggle to balance work and life. Life out of balance will, if not today (at some time), demand your full attention.

Work and life balance can be defined as the point at which you, the individual, have a lifestyle that is clearly aligned with your personal values, and meets your needs and expectations.

Be guided by the PRIORITY ONE TRAINING 4 Point approach to 'GET the Balance'

please make contact with us to gain the approach as set out in the article

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Australian Chamber of Commerce Hong Kong

THE BALANCING ACT

A life that is out of balance, if not today, will at some time demand full attention. I liken it to an itch in the middle of your back. It can be eased in the short term by a quick scratch, but the irritation always comes back with double the discomfort; shifting position as it directs you in a writhing action to eliminate it.

Balance is a fragile state and it is dynamic! It is not the same for everyone. You plan and focus to arrive at a balanced condition, and then you manage it.

The PRIORITY ONE TRAINING approach to balance should help you get the desired balance in your life.

please make contact with us to gain the approach as set out in the article

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Australian Chamber of Commerce Hong Kong

Annabel Squier (left) of Lehman Brothers Hong Kong is presented with the mix@six prize by PRIORITY ONE TRAINING Business Development Manager Asia, Jilly Newgreen

The prize is a one-to-one coaching experience based on the extremely successful PRIORITY ONE TRAINING program "Winning Presentations- The Edge" valued at HK$6,000.00

The one-to-one coaching experience is being actioned by Ian Newgreen Director of PRIORITY ONE TRAINING

PRIORITY ONE TRAINING can be contacted on telephone 852 2817 0419, or by email info@priorityonetraining.com.au

Ian Newgreen Director of PRIORITY ONE TRAINING is presented with a dining voucher by Fiona Garcia, General Manager, Wooloomooloo Bar & Grill

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Cliftons Communication - November 2006

Value Driven Practices - Work and Life Balance

Judy Newgreen, Director, PRIORITY ONE TRAINING provides practical advice on 'Value Driven Practices - Work and Life Balance' in the Clifton Communication for November 2006

more

To view the newsletter, click here
   

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British Chamber of Commerce in Hong Kong

 

Shaken Not Stirred! at the Connoisseur Art Gallery where PRIORITY ONE TRAINING Director Judy Newgreen (top/centre) met with Willem Hoogland, Sovereign Trust and Jason Furness, HSBC

PRIORITY ONE TRAINING Director Ian Newgreen (bottom/centre) met with Charles Zimmerman, Speedflex, and Christopher Wilkinson, AGS Four Winds

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Another Winning Tender - VicRoads, Victoria, Australia

To deliver Privacy Training (Victorian Information Privacy Act 2000) to Managers and Team Leaders of VicRoads in metropolitan and regional offices during 2006-2007

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Cliftons Communication - July 2006

Meetings that Work

Ian Newgreen, Director, PRIORITY ONE TRAINING provides practical advice on 'Meetings that Work' in the Clifton Communication for July 2006

more

To view the newsletter, click here
   

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Get the Balance - Work/Life

A 'work - life balance' is "the point at which you, the individual, have a lifestyle that meets your needs and expectations and is aligned clearly with your values.... 'balance' is a fragile state, a harmonious arrangement that is not enduring. It is not the same for everyone. It is dynamic! You don't grab it with both hands and sit back content in the knowledge that you 'did it' you 'got the balance'! You plan, prepare and focus to arrive at a 'balance' and then using your knowledge and skills you manage it!"

'Get the Balance' written by Judy Newgreen, Director, PRIORITY ONE TRAINING published in the official journal, Hong Kong Institute of Human Resource Management, January 2003.

Judy Newgreen was interviewed on RTHK Radio 3 Hong Kong at 1.35 pm Wednesday 12 July`06, 'Naked Lunch' presented by Sarah Passmore

more

To listen to the interview, click here
   

Australian Government - Austrade awards Export Grant

PRIORITY ONE TRAINING has been awarded an Export Market Development Grant for 2005-06 grant year

The grant will be invested in our Asia expansion program in which we are enthusiastically supported and assisted by Austrade staff both in Australia and overseas

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VicRoads - a Winning Tender

PRIORITY ONE TRAINING has been awarded the task of 'Design, Development and Delivery of 'Leading the Way' Sessions for 2006

The highly successful pilot program has been conducted with each excited attendee taking the 'journey' through the six VicRoads values using 'Leading the Way' a development guide for team leaders and managers produced for the Public Sector, and a fully tailored support workbook produced by PRIORITY ONE TRAINING

PRIORITY ONE TRAINING is delighted to be conducting this program at several venues throughout 2006, given that PRIORITY ONE TRAINING co-authored the development guide 'Leading the Way' with the Office of Public Employment in 2003

more

See Programs - Leading the Way
   

 

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Australian Government - Austrade:
Welcome to the New Exporter Development Program!

PRIORITY ONE TRAINING has been approved to participate in the New Exporter Development Program which assists Australian businesses by providing a wide range of free services, including intensive coaching on export development, assistance in assessing an overseas market and assistance on the ground in foreign markets

The assistance to PRIORITY ONE TRAINING will be provided through the Department of Innovation Industry and Regional Development Victoria (DIIRD,Victoria)

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Business Club Australia Melbourne 2006

Endorsed by the Melbourne 2006 Commonwealth Games Corporation, Business Club Australia: Melbourne 2006 generated business opportunities around the Games through business matching, strategic meetings and networking events

The Malaysia and Singapore networking event was attended by the High Commissioner for Malaysia

photo left to right:
Salim Hashim, High Commissioner of Malaysia, Ian Newgreen, Director PRIORITY ONE TRAINING and Alan Tang, Carousel Ice Cream Cake Co P/L

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'on the scene'

Australian Chamber of Commerce Hong Kong

PRIORITY ONE TRAINING Business Development Manager Asia Jilly Newgreen is presented with the lucky door prize at the AustCham Hong Kong mix@six - 'where professionals meet professionals'

PRIORITY ONE TRAINING can be contacted on telephone 852 2817 0419, or by email info@priorityonetraining.com.au

 


'on the scene'

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Australian Chamber of Commerce Hong Kong

PRIORITY ONE TRAINING Directors Judy Newgreen and Ian Newgreen attend the AustCham Hong Kong mix@six - 'where professionals meet professionals'

photo left to right:
Suzanne Liu Duddek-S Liu & Co, Ian Newgreen-PRIORITY ONE TRAINING, Mandy Oakes-Links, Judy Newgreen-PRIORITY ONE TRAINING

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Women Business Owners Club Hong Kong
How to "wow" your audience!

Making a presentation, whether to your staff , your boss, your customers or a room full of 400 people can be a daunting task. As we listened to Sue Rooney and Ian Newgreen at our May meeting, it all sounded so easy and they seemed to be relaxed and enjoying themselves!

Sue suggested it was essential to organise information into what you must cover, what you should cover and what you`ll squeeze in if time allows. Your opening must be strong. Avoid corny jokes unless you have a real talent for humour. Give your audience a "route map" so they know what to expect and where they should be at the end.

Ian used a prop to gain attention and emphasized there importance of making a speech different and memorable. In place of a formal prepared presentation, he spoke eloquently and with passion about topics raised by the audience. He ensured that he covered topics of interest to the meeting, which illustrated the necessity of giving an audience what they want. The most important part of any presentation is the close, so always remain flexible with your content to ensure you have time for a dynamic conclusion.

Although these speakers had contrasting presentation styles, their message was the same: identify your key message, adapt your content to fit your audience and time available, and always prepare a strong and memorable finish.

Sue Dockstader

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Australian Chamber of Commerce Hong Kong
Managing Performance - On Going was presented by Judy Newgreen Director of PRIORITY ONE TRAINING at the AustCham lunchtime seminar on 19 February`04

The highly interactive seminar began with participants creating an artistic masterpiece - working in groups, fun was had by all as dazzling pieces of artwork were completed all within four and a half minutes!

The activity demonstrated that when people work together on tasks with time constraints, positive outcomes are achieved through giving feedback to direct efforts, encourage input and recognise performance.

Discussion highlighted the benefits of managing performance through giving feedback resulting in:

- supportive and trusting working relationships
- timely recognition of effective performance
- identifying underperformance
- 'no-surprises' formal appraisals

Real workplace examples were instrumental in emphasising the central
intention of giving feedback.

Participants took away five valuable tips for giving feedback:

1.
focus on specifics - give actual examples
2.
tailor the feedback - use effective interpersonal skills
3.
don't get personal - be non-judgemental
4.
be constructive - develop a two-way conversation
5.
allow the receiver to respond - ask questions and listen actively

Key message: The feedback that we give may be positive or negative however it should always be constructive.

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Australian Chamber of Commerce Hong Kong
Food for Thought

Attendees at a recent the AustCham event were asked what personal improvements they wanted to make to their business presentations .... and the feedback was overwhelming:

- build rapport and connection
- keep it simple
- encourage discussion
- be attention catching
- be less nervous
- creative but professionally credible

Ian Newgreen, Director of PRIORITY ONE TRAINING, who conducted the highly interactive session, says that there are several key tips to consider in developing a presentation:

- know your audience
- know your subject & desired outcome
- keep to the time allocated
- practise the presentation - again & again & again ..
- image is important
- perception is more powerful than reality
- look, act and be professional

When preparing presentations or preparing to make the presentation, there are several things to keep in mind:

- grab attention
- create interest
- sell benefits
- think about the audience by asking yourself their magic words ... What's In It For Me otherwise known as WIIFM
- use the power of language
- pace the presentation as is appropriate to the circumstances
- eye contact with the audience
- body language in sync with the spoken words
- gestures to reinforce what you say
- voice - vary the tone, inflection, pace
- visuals as an adjunct to rather than a substitute for, the presenter
- dynamic conclusion


In summary, Ian said "Your audience demands a professional presentation, as a professional, give them one!"

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Aston Ryan & Malcolm Pty Ltd Financial Architects Australia
Business: Performance Management Giving Feedback On-going

the Why

Feedback is a communication skill that is fundamental to how we see ourselves. It's that verbal and non-verbal information that we receive that lets us know what other people think and feel about our appearance, behaviors and performance. Delivered effectively feedback can build self-esteem and self-confidence, encouraging personal and professional growth; delivered poorly, or avoided, it can deflate the ego, promote negative behaviors and decrease levels of performance.

the When

In the workplace feedback is sometimes seen as 'something we have to do when performance appraisals come around'; feedback is often seen by management as a 'difficult task' and viewed apprehensively by staff.

Feedback given on-going throughout the performance cycle, delivered in a timely manner and in supportive environment builds trusting and open relationships that break down the barriers that lead to feedback avoidance.

Feedback should be given to confirm positive behaviors and recognize and reinforce successful performance; feedback should 'nip poor performance in the bud', encouraging and supporting development.

the How

Focus on specifics

- be prepared
- give examples of performance, behaviors, attitudes
- link to established goals
- stick to what is relevant

Tailor the feedback

- use effective interpersonal skills
- consciously choose words and body talk
- celebrate achievements
- identify underperformance
- don't get personal
- be assertive
- acknowledge emotions
- be non-judgmental
- build bridges, not walls

Be constructive

- be clear and concise
- develop a two-way conversation
- watch the 'but'
- give feedback in manageable 'chunks'

Allow the receiver to respond

- question and listen
- invite feedback
- allow for perceptions (mine & theirs)
- check attitudes (mine & theirs)

Feedback can be positive, it can be negative however it should always be constructive.

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Aston Ryan & Malcolm Pty Ltd Financial Architects Australia
Business: the Key Tips to a Professional Presentation

"I would rather die than stand up in front of a group of people and speak". By implication - "I would rather be in the coffin than presenting the eulogy".

Key Tips to stay alive!!

Ascertain

- who is my audience - why are they attending - what do they want to know
- what is my subject & desired outcome, how do I make it appropriate to the needs of my audience
- what is the presentation timeframe
- what is the forum for my presentation
- what resources will I need

Create - be Creative
a presentation to achieve the desired outcome for my audience and for me

Practise
the presentation - again & again & again ..

Image
perception is more powerful than reality - look, act and be professional - I am on before I am on

Presentation

- grab attention
- create interest
- sell benefits
- think about the audience by asking yourself their magic words ... What's In It For Me otherwise known as WIIFM
- use the power of language
- pace the presentation as is appropriate to the circumstances
- eye contact with the audience
- body language in sync with the spoken words
- gestures to reinforce what you say
- voice - vary the tone, inflection, pace
- visuals as an adjunct to rather than a substitute for, the presenter
- dynamic conclusion

Evaluate
the plus's and what improvements I can make

 

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